I had damage to my kitchen following an appliance installation by a large home improvement retailer. The company was unresponsive and referred me to the third party installer, who was also unresponsive. I was frustrated and didn’t have the time or the knowledge to pursue the claim on my own. Gary made a confusing and time consuming process easy for me. I received the recommendation to work with him from friends who had worked him prior. He is attentive, through and you can be sure he is advocating for you at all times. I am incredibly pleased with the outcome of my claim, and I am sure I woul dn’t have been able to achieve the same outcome on my own.